FAQ — USAROID
We’ve compiled answers to the most common questions about our products, ordering process, shipping, and policies. If you can’t find your answer here, feel free to contact us directly.
1. About Our Products
Q: What kind of products do you sell?
We specialize in authentic, pharmaceutical-grade anabolic steroids, SARMs, peptides, HGH, fat burners, and post-cycle therapy (PCT) products. Our catalog includes both oral and injectable steroids for bulking, cutting, performance enhancement, and recovery.
Q: Are your products genuine?
Yes. Every product is sourced from reputable, verified manufacturers and undergoes batch testing to ensure purity, potency, and proper labeling. We do not sell underdosed or counterfeit products.
Q: Are your products safe to use?
When used responsibly under proper guidance, our products can deliver impressive results. However, anabolic steroids and performance enhancers do carry potential side effects. We recommend consulting a healthcare professional before starting any cycle and following safe dosing guidelines.
2. Legal & Prescription Questions
Q: Do I need a prescription to order?
Regulations vary by country and state. In the USA, certain compounds may require a prescription. Customers are responsible for ensuring compliance with local laws before ordering.
Q: Is it legal to buy from you?
Our products are sold for personal research and performance enhancement purposes where permitted by law. You must be of legal age (18+) to purchase.
3. Ordering & Payment
Q: How do I place an order?
Simply browse our store, add products to your cart, and complete the secure checkout process.
Q: What payment methods do you accept?
We accept credit/debit cards, bank transfers, and cryptocurrency (Bitcoin, USDT, etc.) for enhanced privacy.
Q: Will my payment information be safe?
Yes. We use SSL encryption and work with secure payment processors to ensure your details remain confidential.
4. Shipping & Delivery
Q: How do you ship orders?
We use discreet, plain packaging with no product names on labels. All orders include tracking numbers.
Q: How long does delivery take?
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USA: 3–7 business days on average
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International: Varies by country (typically 7–15 days)
Q: Do you ship internationally?
Yes, to select countries. However, it’s the customer’s responsibility to confirm import regulations before ordering.
Q: What if my order is delayed or lost?
Contact our support team. We’ll work with the courier to resolve the issue and may offer a replacement or refund based on our shipping guarantee.
5. Product Use & Cycles
Q: Can you help me choose the right cycle?
Yes. Our team can provide general guidance on stacks and cycles for bulking, cutting, strength, or recovery. However, we do not give medical advice.
Q: Do you offer PCT products?
Absolutely. We stock a full range of Post Cycle Therapy items to help restore natural testosterone production and maintain gains.
6. Returns & Refunds
Q: Can I return my order?
Due to product sensitivity, returns are accepted only if items are unopened, unused, and in their original sealed packaging. Requests must be made within 7 days of delivery.
Q: What if I receive damaged or incorrect items?
Email us within 48 hours of delivery with clear photos. We will arrange a replacement or refund at no extra cost.
Q: How long does a refund take?
Once approved, refunds are processed within 5–10 business days to your original payment method.
7. Privacy & Discretion
Q: Will my order be private?
Yes. We prioritize customer privacy — from discreet packaging to encrypted data storage.
Q: Do you share my information?
No. We never sell or share customer information, except when required by law.
8. Wholesale & Partnerships
Q: Do you offer bulk or wholesale pricing?
Yes. Contact us for special rates on large orders.
Q: Can I become an affiliate?
We offer affiliate and partnership opportunities for influencers, athletes, and fitness communities.
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